Posted by Jay W. Curry

Mark Benvegnu, President and CEO of Spring Medical Systems, talks about technology in the health care space.

Please excuse any typos in this hasty transcript.

Jay Curry: And we’re back. Hello Texas. Welcome back. Welcome to Texas Business Radio. We’re talking medical systems for this segment. It’s going to be a good one. There’s an area that really frustrates me and that’s our whole medical system in this country besides the cost that’s killing our companies and hurting our people is the lack of efficiency, and consistency, and Marks going to give us some good insight on that here in just a minute, but before we get started let me remind everybody our website is That’s We monitor a 24 hour hotline 844-814-8144. Call in. Matt stays up, he tells me, all night waiting for that phone call.

So when that thought comes to you and you want Mark or one of our other guests to answer a question, just get the call in, we’ll get a hold of Mark or whoever’s relevant. We’ll go get you the answer. We’ll get it on air and we’ll let you know. So 844-814-8144. Now for those that like to Tweet. We are at #TBR as in Texas Business Radio, #TBR. So lots of ways to get a hold of us. Everything though is at All the pictures, all the videos of our guests, our sponsors. It’s all there. You can go there. You can get everything I’ve said. Telephone numbers and everything. So always start with So let’s get going. I’m pretty excited about this segment. I have here in the studio Mark Benvegnu.
Mark Benvegnu: Yes, that’s correct.

Jay Curry: And Mark is the President/CEO of Spring Medical Systems.

Mark Benvegnu: That’s right.

Jay Curry: So thanks for joining us.

Mark Benvegnu: Thanks for having me.

Jay Curry: We’re going to clear this up in our mind. Tell us what we’re doing wrong that’s making our medical system so poor, right?

Mark Benvegnu: Well, I’ll try to help.

Jay Curry: Okay. So what is Spring Medical Systems all about?

Mark Benvegnu: Spring Medical Systems is a software development company based here in the Spring area. We actually just moved to the Woodlands, but we are a company that develops electronic medical software for independent medical practices.

Jay Curry: Okay. Now you’ve been around a long time. This is not the new kid on the block.

Mark Benvegnu: Right.

Jay Curry: So tell us about how you got started.

Mark Benvegnu: Well, I actually got started with Spring Medical Systems, it was kind of a quirk actually where I had come back from Silicon Valley after the Dotcom bust and had been in technology for years. I was kind of looking for my next thing to do.

Jay Curry: That’s got to be 01, 02.

Mark Benvegnu: 01/02. Yeah.

Jay Curry: 03. 02, 01.

Mark Benvegnu: Yeah. And turned out that my parents, their family doctor who was just up the street on-

Jay Curry: That was the old day when you knew where the family doctor lived, right?

Mark Benvegnu: Yes. Yes. Yes. Yeah. Actually he lived in their neighborhood too.

Jay Curry: Right.

Mark Benvegnu: And so he had written this software program that he couldn’t find a software program that would work for his office. He was a very busy family practitioner.

Jay Curry: Mm-hmm (affirmative).

Mark Benvegnu: And so he wrote this program. And about the time that I came back to town he was looking to commercialize this program he had written for his own office and he started Spring Medical Systems. At the start we were working out of the back room of his medical practice.

Jay Curry: Mm-hmm (affirmative).

Mark Benvegnu: And so we started slow. Since I had almost no knowledge of healthcare of how a medical practice worked, I actually worked in his office for six months.

Jay Curry: Just to learn how and what you were doing, right?

Mark Benvegnu: That’s right. And I answered the phones and did faxes and things like that. And it was a very enlightening experience.

Jay Curry: Got to see how a practice works and …

Mark Benvegnu: Yeah. How a practice works, how patients interact with the practice, and like you had mentioned earlier about having to fill out lots of paperwork.

Jay Curry: Right.

Mark Benvegnu: And things like that, and call in, and all that. So that’s what I did for a while.

Jay Curry: Now your softwares available and being used all over the United States. You have what? Over 500 or so-

Mark Benvegnu: Yeah. We have about-

Jay Curry: Installs?

Mark Benvegnu: 500 practices.

Jay Curry: Yeah.

Mark Benvegnu: And they are across the country. We even have some in Puerto Rico. Although, some of them are not operating these days, but yeah. It’s nationwide and we have probably 1200 doctors who are actually using the software every day.

Jay Curry: That’s impressive. So tell us what it is that we got to do to get our act together? If we’ve got companies like you that have software, is the problem that there are too many, or there’s no standards, or the governments putting too much on us, why can’t we get this to work?

Mark Benvegnu: Well, I think that the biggest issue is that there are a lot of practices who adopt software like this. So one of the real gaps in the system was they were using paper for a lot of things. So there was data that was not digitized. It was not sharable. Now that we’ve gotten to the point where a lot of this data has been entered into an electronic medical record or some other type of system, now it’s time to start aggregating that data and sharing it between the different entities in healthcare.

Jay Curry: Yeah.

Mark Benvegnu: So if you get a lab test that ends up with a piece of data, a result. So the natural, or the best way, to handle that is that the data goes from the lab to the practice and their electronic medical record software and then we offer a patient portal which is a secure way for patients to interact with that data. So they can go log in to their patient portal and then they can see the results.

Jay Curry: The test results.

Mark Benvegnu: Yeah.

Jay Curry: Is it getting better where if I go to your doctor and he can enter this data, and then I have to go to a specialist, that there’s communication. So I don’t have to go over there and fill out another 14 pages of the same stuff I filled out every time I’ve gone to the doctor for-

Mark Benvegnu: Right. Well, I think it is getting better, but it’s still … the efforts to share this data, to get true interoperability, that’s going a little slower.

Jay Curry: Okay.

Mark Benvegnu: And some of that is because I think that there’s a will in government, but it’s a limited will to establish [inaudible 00:08:16] exchanges, and ways of moving this data around, and the … We’re making progress, but it’s slower than we’d like it to be.

Jay Curry: So, quickly, as we’re running out of time. Talk to me about your competitive advantage of your particular software application.

Mark Benvegnu: Sure. Well our advantage is that it stems right from our heritage, is that it was written by a doctor. So he wrote it the way that he thought would work best for his practice and the way he worked.

Jay Curry: So designed by the man himself who had to use it.

Mark Benvegnu: That’s right.

Jay Curry: And not by a computer jock that thought they found the solution.

Mark Benvegnu: That’s exactly right. Yes.

Jay Curry: Okay. Very interesting. And what are you seeing, real quickly, in the future? Is this going to start coming together now? I mean the healthcare, the need for systems, the need for standards, is that getting to the point where we’re gonna get over the hunt?

Mark Benvegnu: Yeah. I think so. I mean there have been competing standards for years for interoperability and so forth. Those are coming together. And some of it is going to help with the insurance companies and the government putting some real financial muscle behind it. And so, yeah. I think it’s improving all the time and we’re going to see kind of a tipping point here soon.

Jay Curry: Wow. That would be good news. That would be good news. Folks, I’ve been talking to Mark Benvegnu.

Mark Benvegnu: That’s right.

Jay Curry: And he is the CEO and President of Spring Medical Systems. Now Mark somebody wants to learn more. We’ve got a doctor out there that wants to look into this, how do they get a hold of you? How do they learn?

Mark Benvegnu: A couple of ways. I mean they can go to our website, They can send me an email directly at Or they can call me. Probably the best number to reach me is at 281-453-2311.

Jay Curry: Okay folks. We’re going to put that on if you need to remember it. Right now, this is Jay Curry. We’re going to have to sign off because we’ve got a few bills of our own to pay, but don’t go anywhere because we’re going to be right back.

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About the Author
Jay W. Curry

Jay W. Curry

Along with hosting “Texas Business Radio”, Jay is a Professional Certified Coach and Master Chair facilitating four Houston-based Vistage peer groups. In addition to being a best selling non-fiction author, the 2015 release of his award winning novel, Nixon and Dovey: the Legend Returns, adds novelist to his title. Jay holds a BS in Mathematics from Oklahoma State and an MS in Computer Science from Kansas State. You can learn more about Jay HERE.

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